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Action | When | Action | Outcome |
|---|---|---|---|
Checkout: booking confirmed for subscription schedule | immediately | Automatically send a templated subscription booking confirmation email | The booker of the schedule will receive a booking confirmation specific to subscription type courses |
Create outstanding transaction for upcoming timeslot | 3 2 days before timeslot starts At 15:00 | Create outstanding tx and apply to attendees accounts tab | An outstanding transaction is created for the attendee, upcoming timeslot |
Reminder email to Payer | 3 2 day before transaction is due (due date is the timeslot start date) At 15:30 | Send a reminder email to the payer to let them know a payment will be attempted tomorrow for the upcoming timeslot | reminder email will be sent |
Payment attempt 1 | 2 days before the timeslot start date a payment will be attempted At 16:00 | Automation will attempt to take payment for the outstanding transaction created the day before | Stripe will process payments automatically where credit card is saved and has sufficient funds. |
Payment attempt 2 | 1 day before the timeslot start date a payment will be attempted At 17:00 | Where a payment failed the previous day | |
Payment successful - Email Payer | immediately | Send email to Payer confirming payment received | Payer receives confirmation email |
Payment Unsuccessful - Email Payer | immediately | Email Payer and Admin with reason | TX will remain outstanding and can be attempted again / manually updated by Admin The email includes the stripe reason for failing eg InSuff Funds, expired Card |
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