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If you re-registered someone by mistake, you can cancel the booking in admin > bookings. |
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Rebook student onto a different schedule or timeslot i.e. student has changed the day of the week they are attending
In this case, the student is still attending their classes for the new academic year, but they will be attending at a different time or day of the week or even schedule. You will not book them on via the above steps. Please follow this scenario below.
Login as admin
Open bookings
Search the contact name
Go to the previous academic year booking
Without selecting the booking, navigate to the actions column
Select Register
From the popup, search the valid schedule
Select the timeslot(s) the student will be attending
Select Book
| Info |
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Outcome: the student will be booked onto the schedule with the assigned timeslots. |
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Register new Enquiry booking
With the custom integration with DCS. CourseCo will receive DCS Confirmed contacts and their confirmed booking. This new booking, will display in CourseCo as booking status Enquiry. This means, this booking is new i.e. this contact has not been on a previous schedule on CourseCo.
Convert Enquiry booking into a confirmed booking.
Login as admin
Go to Bookings
Search the booking eg type Enquiry into the search or search the students name.
While staying on the booking list screen, select the actions dropdown
Select Register
From the popup, search the valid schedule
Select the timeslot(s) the student will be attending
Select Book
| Info |
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Outcome: the student will be booked onto the schedule with the assigned timeslots. |